Case studies
Every case study below is grounded in real work — universities, festivals and community programs across Australia and Canada. Placeholders are marked as "In Progress" and expanded when detailed write-ups are approved.
Scaling a university food-relief program from a folding table in a carpark to 8,000+ weekly student registrations — and designing the system so it kept running without a single indispensable person.
Scale
400 → 8,000+ weekly students · 400+ volunteers · 12 months solo coordination
5-day Orientation Week across 9 buildings, 2 theatres and an amphitheatre with 200+ vendor and club stalls, engaging 145,000+ annual stakeholders.
Scale
145,000+ stakeholders · 200+ stalls · $1.2M+ sponsorship value
Directed end-to-end production for a 24-event festival attracting 145,000+ attendees. Full stewardship of a $1.75M operational budget with 100% permit compliance, coordinating 9 staff, 40-45 contractors and 230 volunteers alongside city officials, emergency services and finance committees.
Scale
145,000+ attendees · 24 events · $1.75M budget · 230 volunteers
Strategic leadership across a 17-building precinct with a 94 FTE unionised team and a $2.8M operational budget. Championed end-to-end EventPro implementation, automated reporting, standardised SOPs and chaired cross-campus operations across IT, security, facilities, catering and the Dean of Students.
Scale
17 buildings · 94 FTE · $2.8M budget · 100% H&S compliance