Practical AI
for complex organisations.
JJ AI Solutions helps university teams improve accessibility, governance and administrative operations using practical AI, workflow design and managed implementation support.
Positioning
Not another
AI consultancy.
JJ AI Solutions is not a generic AI consultancy. There are enough of those already — most of them selling framework decks and vendor demos.
This is an operationally grounded practice. The focus is useful, responsible and realistic implementation — designed for the workflows that actually keep universities running.
The initial market is Australian universities. The offer combines workflow analysis, accessibility, governance and hands-on implementation support.
Problems we address
What we
actually fix.
The patterns we see repeat across universities, community organisations and complex operational teams.
Admin buried in manual work
Timetabling, approvals, form-chasing and status updates eating capacity that should be on students and staff.
Accessibility as an afterthought
Systems that were never designed with disability, language or neurodiverse needs at the centre.
Governance gaps around AI
Vendor pilots quietly appearing in workflows without policy, risk assessment or audit trail.
Documentation that lives in one person's head
SOPs missing, undocumented, or trapped in personal inboxes and Google Docs no one else can find.
Change fatigue
Every previous 'AI initiative' has been a demo, a pilot or a Slack channel — never something that actually reshaped the work.
Our approach
Five steps.
No slide-deck theatre.
Every engagement follows the same pattern — the details differ, the discipline doesn't.
- 01
Listen first
Interview the staff actually doing the work — not the executives who own the budget.
- 02
Map the flow
Document every handoff, decision point, tool switch and manual step in the workflow as it exists today.
- 03
Score for AI
Rank each pain point by feasibility, accessibility risk, governance need and realistic time saved.
- 04
Pilot small
Choose one workflow. Design it end-to-end. Prove value with real data before scaling anywhere else.
- 05
Hand over well
Documentation, training, escalation paths and a maintenance model — so the system runs without me.
Higher education focus
Built
for universities.
University administration is genuinely different — governance, unions, accessibility mandates, student welfare, TEQSA. Off-the-shelf AI advice doesn't survive first contact.
- 12+ years inside Australian and Canadian universities
- Direct experience with academic governance and student unions
- Accessibility-first practitioner (WCAG, AODA, disability services)
- Understands casual/unionised workforce implications
- Familiar with TEQSA obligations and internal audit expectations
- Practical — every recommendation has been operated at scale before
Pilot services
Five ways
to start small.
Right-sized pilots that produce a documented outcome — not a demo, not a Slack channel, not a workshop.
AI & Workflow Readiness Audit
A structured review of your administrative workflows, current tooling, accessibility posture and realistic AI opportunities. Deliverable: a resilience score, opportunity map and 90-day roadmap.
Discuss this pilotAdministrative Process Redesign
Pick one high-friction workflow. Rebuild it end-to-end using better process design and — only where it makes sense — AI assistance. Documented, governed, handed over.
Discuss this pilotAccessibility & AI Review
Assess how AI-adjacent tools are affecting accessibility for students and staff with disability, language and neurodiverse needs. WCAG-aligned findings and remediation plan.
Discuss this pilotManaged Implementation Support
Interim leadership to actually get an AI-supported workflow live inside an institution — with the governance, communications and change support to make it stick.
Discuss this pilotGovernance & SOP Development
Standard operating procedures, policy frameworks and audit trails for AI-supported workflows. Aligned to institutional risk, TEQSA expectations and accessibility standards.
Discuss this pilotFuture products
What's coming.
Consulting today · scalable, self-serve products tomorrow. Every pilot informs what becomes a product.
- Program Resilience diagnostic (self-serve)
- AI-safe SOP template library
- Higher-ed workflow benchmarks
- Accessibility × AI training module
Register interest
Explore a pilot with
your team.
Share a short brief. I'll come back within two business days with a scoped starting point — no obligation.